Dell Inspirion 6000 laptop won't connect to internet now when previously it connected both via wireless %26amp; cable. I've updated %26amp; run virus programm, it actually connected to internet via cable but after disconnecting and reconnection it now won't connect via cable. Ran troubleshooting - nic card works, internet connection is working as other pc %26amp; mac connect fine. I can't find the disk that came w/ laptop.
Help. Thanks.|||Did you try resetting the modem and router?|||Reset the wireless lan in laptop. Turn both your internet router and wireless router off and then on once.|||the first thing to test is to unhook rtr, running the ethernet straight to the computer.
-unplug modem for ten seconds
-restart pc
this will probably work and would show you that the router is messed up and would need to call manafacturer.
if it does not fix, it's probably more than one problem and you should call your internet provider.
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